Brad Worthley: “10 Critical Steps That Could Make or Break Your Business”
Most business owners or managers know their craft or industry, but many have never been formally educated on how to create a company's vision and blueprint for long term success. How successful could they be if given the right tools and knowledge? Brad covered the 10 critical steps that every business needs to know in order to dominate their competition. This session was targeted to anyone, from any industry, which owns or manages a business of any size. Some of the topics covered were::
- How to Create a Strategic Plan
- Defining Your Unique Differentiating Factor
- Setting S.M.A.R.T Goals
- Non-Negotiable Service Standards
- Hiring Right the First Time
- Focusing on The Profit Chain
- Establishing a Coaching Culture
Brad Worthley is an accomplished consultant and behavior change specialist with over 35 years of business management experience. He is also an internationally acclaimed leadership, customer service and motivational expert. Has trained millions of people throughout a wide range of industries
Participants and clients benefit from millions customer feedback surveys used in his research.
Renowned for captivating his audiences, many have referred to his lively presentations as "shows".
www.BradWorthley.com
Chamber members can request a copy of Brad's presentation handout. E-mail your request to:
info@maplevalleychamber.org
Added on 01/20/2010
Filed Under
Chamber Events in Review by Chamber blog
No comments have been added yet to this post.
Post a comment - top
Please register to leave a comment.
